Base120 · Systems
Multi-Scale Alignment
Ensure strategy, operations, and execution cohere across organizational levels
When to use
"Use when strategy, operations, and execution are misaligned. Ensure that decisions at each level cohere with decisions at adjacent levels. Misalignment produces strategy that operations cannot execute and execution that does not serve strategy."
Example
"Strategy — become the premium provider. Operations — cost-cutting initiatives that reduce quality. Execution — customer support scripts that prioritize speed over resolution. The misalignment means strategy is undermined by operations and execution. Multi-scale alignment requires all three levels to point the same direction."
Common misuse
"Aligning only adjacent levels (strategy with operations) and assuming execution follows. Alignment must be verified across all levels, not just neighboring ones."